Privacy Policy
This Privacy Policy describes how Durham Digital Ltd ("we," "us," or "our") collects, uses, discloses, and protects the personal information of visitors and users ("you" or "your") on our website. We are committed to protecting your privacy and ensuring the security of your personal information. By accessing or using our website, you consent to the practices described in this Privacy Policy.
- Information We Collect
We may collect the following types of personal information when you visit or interact with our website:
1.1. Personal Information Provided by You: When you fill out forms, submit inquiries, or otherwise interact with our website, we may collect personal information such as your name, email address, phone number, and any other information you voluntarily provide.
1.2. Automatically Collected Information: We may collect certain information automatically when you visit our website, such as your IP address, browser type, referring/exit pages, operating system, and date/time stamps. This information helps us analyse trends, administer the site, track user movements, and gather demographic information for aggregate use.
- Use of Personal Information
We may use the personal information we collect for the following purposes:
2.1. To provide and improve our services: We use your personal information to fulfil your requests, respond to your enquiries, and provide you with the services and information you request from us.
2.2. To communicate with you: We may use your contact information to send you important notices, updates, newsletters, and other communications related to our services.
2.3. To personalise your experience: We may use the information we collect to personalise your experience on our website, such as providing tailored content and recommendations based on your preferences.
2.4. To analyse and improve our website: We may use the information we collect to analyse and understand how users interact with our website, identify areas for improvement, and enhance the functionality and performance of our website.
- Disclosure of Personal Information
We may share your personal information with third parties in the following circumstances:
3.1. Service Providers: We may engage third-party service providers to assist us in providing and improving our services. These service providers will have access to your personal information only to the extent necessary to perform their functions and are obligated to protect your information.
3.2. Legal Requirements: We may disclose your personal information if required to do so by law or in response to a valid legal request, such as a court order or government regulation.
- Data Security
We take reasonable measures to protect the security of your personal information and prevent unauthorised access, disclosure, or alteration. However, please note that no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.
- Your Rights and Choices
You have the right to access, update, and delete the personal information we hold about you. If you would like to exercise these rights or have any questions or concerns regarding your personal information, please contact us using the information provided below.
- Changes to this Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We encourage you to review this Privacy Policy periodically for any updates. Your continued use of our website after the posting of any revised Privacy Policy constitutes your acceptance of the revised policy.
- Contact Us
You can contact us via our website, by clicking on the ‘Contact Us’ tab. Our email address is
hello@durham.digital and our company registration number is 12900773
